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According to Josh, HR has to play a leading role in helping the company, and its leaders, become digital and understand the digital characteristics that benefit the organization. These digitally based processes and tools reinvent how HR operates, producing team-centric HR solutions, and elevating the HR tools. Adoption of these tools requires understanding what employees need and producing experiences, tools, coaching exercises, and apps that support individuals and teams. It helps them perform, excel, and thrive in their roles and responsibilities. Also, don’t forget to make it simple and easy for your employees to access the tools so you can increase adoption.

3. Get leadership's attention

This topic is imperative to get your organization on the digital train.  A simple approach can help you frame the conversation.  

1. Identify the top concerns of your CEO, or business stakeholders, and determine the issues or personnel that are impacting the business agenda or stalling progress from being made.
2. Take those issues back to your HR department and apply design thinking to work toward the core of the issue. Think about the challenge in context to the stakeholder, what they need to achieve as a whole, how the issues are affecting their division and others, etc.  To give an example of an executive leadership issue that HR creatively tackled, during the digital disruption of mobile commerce, Visa’s executive team felt that their experience in this new technology was lacking. Instead of hiring new people, Visa University was created. It is a digital platform used to promote digital learning and help their employees learn more about mobile commerce. It’s a collaborative platform where employees can learn together, share best practices, and build new digital solutions in the e-commerce market.

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2. Digital adoption is centered in HR

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A2. Digital adoption is centered in HR

According to Josh, HR has to play a leading role in helping the company, and its leaders, become digital and understand the digital characteristics that benefit the organization. These digitally based processes and tools reinvent how HR operates, producing team-centric HR solutions, and elevating the HR tools. Adoption of these tools requires understanding what employees need and producing experiences, tools, coaching exercises, and apps that support individuals and teams. It helps them perform, excel, and thrive in their roles and responsibilities. Also, don’t forget to make it simple and easy for your employees to access the tools so you can increase adoption.

3. Get leadership's attention

This topic is imperative to get your organization on the digital train.  A simple approach can help you frame the conversation.  

1. Identify the top concerns of your CEO, or business stakeholders, and determine the issues or personnel that are impacting the business agenda or stalling progress from being made.
2. Take those issues back to your HR department and apply design thinking to work toward the core of the issue. Think about the challenge in context to the stakeholder, what they need to achieve as a whole, how the issues are affecting their division and others, etc.  To give an example of an executive leadership issue that HR creatively tackled, during the digital disruption of mobile commerce, Visa’s executive team felt that their experience in this new technology was lacking. Instead of hiring new people, Visa University was created. It is a digital platform used to promote digital learning and help their employees learn more about mobile commerce. It’s a collaborative platform where employees can learn together, share best practices, and build new digital solutions in the e-commerce market.

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3. Get leadership's attention

This topic is imperative to get your organization on the digital train.  A simple approach can help you frame the conversation.  

1. Identify the top concerns of your CEO, or business stakeholders, and determine the issues or personnel that are impacting the business agenda or stalling progress from being made.
2. Take those issues back to your HR department and apply design thinking to work toward the core of the issue. Think about the challenge in context to the stakeholder, what they need to achieve as a whole, how the issues are affecting their division and others, etc.  To give an example of an executive leadership issue that HR creatively tackled, during the digital disruption of mobile commerce, Visa’s executive team felt that their experience in this new technology was lacking. Instead of hiring new people, Visa University was created. It is a digital platform used to promote digital learning and help their employees learn more about mobile commerce. It’s a collaborative platform where employees can learn together, share best practices, and build new digital solutions in the e-commerce market.

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